To attract customers and keep income flowing, Wolwedans needs to run its hospitality operation professionally and deliver service excellence. Addressing the quest for excellence is our “MissionOne” – a separate strategy and action plan defining the Wolwedans Experience in its entirety. MissionOne covers five fields:
- lodges & camps;
- service delivery; and
- technical competence
MissionOne was launched in 2019 with an extensive renovation and refurbishment programme of all camps.